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Keynote Presentations 

We are pleased to announce our keynote speakers for the event:

Major Rolf Zimmerman
SMS Consulting
(formerly of Department of Defence)

Major Rolf Zimmerman
SMS Consulting
(formerly of Department of Defence)

Rolf is a consultant with SMS Management and Technology. He is presently working on ICT projects for Vic Government. He has recently participated in a Lean process review for KAZ managed Services. Previously, he worked within the Defence Material Organisation (DMO) in the engineering, medical, clothing and foodstuffs commodity management areas.  Within DMO he provided project engineering assistance to a supply chain RFID implementation.  He also provided technical regulatory support and supply chain systems advice for commodity groups within DMO.

Key professional outcomes include:
Lean process improvement review at KAZ Managed Services. Provided evidence and recommendations for a lean process improvement program.

Conduct of a SCOR (Supply Chain Operations Reference Model) based configuration review of key Defence supply chains. This has identified a number of deficiencies and extant best practices, which included the efficiencies from centralised commodity management, direct delivery contracts and vendor held stocking arrangements.

Project manager of the Defence Pharmaceutical Supply System. This has developed into a web based stock control and e-Commerce engine using open industry and IT standards. One of the surviving achievements from the NOIE funded Pharmaceutical electronic Commerce and Communication (PeCC) project. Has since been the basis for the Turkish National medical products catalogue and is still the best-of-breed operational medical product catalogue for e-medical records and ordering.

Other related activities:
Been involved with the Australian Retailers’ Association (ARA), E-Commerce Committee. Past member of the GS1, E-Com standards committee.  Sit on both RFIDAA and the Australian Chapter of the Supply Chain Council (SCC).

Lecture at Latrobe University, Graduate Management School (GSM), in Management Information Systems.

Presentation Outline:

DoD trades electronically with industry using open ecommerce standards: Open standard internet based purchase order from DoD to industry

Headquartered at Victoria Barracks and commanded by Col Alan Beasley, the Department of Defence Joint Material Agency (DoD JMA) operates a number of managed fleets consisting of many thousands of “off the shelf” consumer items; foods, spare parts, apparel, medical, dental, pharmaceutical products, all of which are purchased from commercial industry.

In 1998, within Project electronic Commerce and Communiction (PeCC), the JMA began the ground work for business to business ecommerce, targeting best practice supply chain processes using open standards. Why open standards?

The Australian business community is made up of only a few large buyers, but many thousands of small suppliers (SMEs). It is common for an SME to supply to 8 or more market sectors; major department store retailers, grocers, discount chains, pharmacies, hospitals and government agencies such as the JMA. The adoption of open standards by customers, allows suppliers to trade electronically across this disparate marketspace. The JMA is a customer of vision. Using open standards is paramount in enabling JMA to trade electronically with its enormous number of suppliers.

PILS for data integrity

In 1999 the JMA selected a specialist application developer, Ocean Group to jointly develop an integrated dispensary/inventory/supply managements system, now known as the Pharmaceutical Integrated Logistics System (PILS).

PILS is being used to support the provision of medical and pharmacy services to Defence personnel, control inventory and purchase electronically with suppliers, notably Faulding Healthcare. Having proven of immense benefit to the medical fleet branch, the PILS tool and model is now positioned for use by other fleet operations. Lessons and standards developed in the health sector are being replicated for Textiles Clothing and Footwear (TCF) which encompasses Defence uniforms (smartTEN project).

A fundamental deliverable of PILS is master data integrity. JMA Systems Specialist, Gary Farmer, says that without a reliable product database, electronic commerce is nearly impossible to manage. “When we started down this path with PeCC, we had a database of over 60, 000 entries which far exceeded our contracted product range. Clearly a “cleansing” process was needed” said Farmer.

Using both automated and manual verification by pharmacists and the Surgeon General, the JMA refined the database from “over 60, 000 poorly maintained entries to a core 16, 000 currently contracted and traded items.

“This tedious yet critical process resulted in the JMA operating a product file using the global EAN numbering standard as the product key, a key enabler for ecommerce procurement transactions to be processed reliably” said Farmer.

The challenge of keeping the PILS database “clean” and up to date remains. To this end, Ocean is working closely with EAN Australia and Faulding Healthcare to pilot EANnet, an industry based data catalogue and synchronisation service. EANnet allows suppliers to publish product master data once and then auto broadcasts selected data to trading partners, thus keeping customers’ internal databases synchronised with suppliers, in readiness for subsequent ecommerce transactions.

PILS pops a Purchase Order

In October 2001, the PILS project created a landmark in healthcare supply chain management when the pharmacy at Vic Barracks sent an electronic purchase order over the internet, to Faulding. “Faulding, has been developing systems and methods that closely mirror the proven pathway of the retail industry, said XX”.

However, this was no ordinary purchase order. It was a precursor to what will become the Australian Healthcare Standard Purchase Order to be published by Standards Australia in the latter half of 2002. And importantly, DoD considers the internet a cost effective conduit for b2b ecommerce messaging.

According to Pat Gallagher (PeCC) this milestone is one tiny step on a path that will see Australia at the forefront as users of global standards as the foundation for effective ecommerce practice. Under leadership from government and industry programs, the work of Standards Australia will deliver 16 open standard ecommerce trading documents for health this year.

“The electronic purchase order was the first in millions of transactions such as shipping notices, invoices, remittance advices, that will be routinely exchanged throughout healthcare supply chains over the coming years” said Gallagher.

The last word is from Colonel Beasely “implementing standards is hard but fundamental work. The DoD is proud of its leading role with industry partners. JMA is an agency within this large Commonwealth Department that is leading with policy and by example, to accelerate efficiency and best practice in the healthcare (and other) sectors of the economy.

Other military organisations around the world are progressing similarly, taking advantage of the join work between EAN International and NATO on the linking of Nato Stock Numbers to EAN numbers.

The example being set by the JMA is in line with many sectors of Australia’s national economy; those mentioned as well as office products, furniture, electrical appliances, horticulture, automotive after market, and even steel manufacturing. The grocery industry will soon be joined by other industries, under the momentum generated by the leadership of customers such as the JMA.


Conference Paper Presentation

A number of sessions in the conference will be devoted to the presentation of peer reviewed papers.

 

Contact Information

Telephone
03 9919 7249
FAX
03 9919 7199
Postal address
Sunshine Campus
PO Box 14428
Melbourne 8001
Electronic mail
General Information: conferences@vu.edu.au